TO ORDER FROM US:
Please get in touch with us for our price listing, by email or direct by phone at:
Email: indonesian.tektites@yahoo.com
Phone: 00(62) 815-1459-6060
All payments are made via Paypal.
We ship to you within 24 hours os Paypal payment confirmation.
Shipment is done via T.N.T express, we have traking on all our parcels.
Enquire direct with us for shipment costs and insurance.

CONTACT:
Mr B.Pilgrim & Wr.Pilgrim
Email: indonesian.tektites@yahoo.com
Ph: 00(62)-815-1459-6060
Company name: C.V Aloha, Indonesia.

TERMS AND CONDITIONS:
Indonesian-tektites.com is owned by Cv Aloha, Jaranan Panggung Harjo Sewon, Bantul Rt 03, Yogyakarta, 55158 Indonesia.
Customer services telephone number (standard rate) +(62) 815 1459 6060
email: Indonesian.tektites@yahoo.com
In the event of a query or complaint please contact us using the above details.
The following terms and conditions do not affect your statutory rights as a consumer.

COMPLAINS:
Should you have a complaint about any product purchased from www.indonesian-tektites.com, or about our web site please address this to :
Indonesian.tektites@yahoo.com or contact us by post, telephone, or in person. Cv Aloha, Jaranan Panggung Harjo Sewon, Bantul Rt 03, Yogyakarta, 55158 Indonesia.
We will review and acknowledge your complaint by email or letter within five working days. We aim to resolve all complaints within 14 days of receipt, you will receive a full reply by email or letter.
If your complaint takes longer than expected to resolve we will keep you informed of our progress as we investigate the relevant issues.

PAYMENTS:
All prices are in U.S Dollars. We aim to deliver orders within 14 days, however you should expect delivery within 28 days of your order.
If there is likely to be a significant delay we will contact you.
If we are unable to deliver your order within 30 days of your order we will contact you and offer a full refund.
Contract Automatic confirmation of receipt of your Order does not constitute a Contract between us.
A Contract for the Sale of Goods shall only arise on the dispatch of the goods.

THE RIGHT OF CONSUMER ORDER CANCELLATION:
When you receive goods ordered from www.indonesian-tektites.com, and you change your mind about anything you order, you may cancel the order up to seven working days starting from the day AFTER the goods were delivered.
Please note 7 working days do not include public holidays or weekends.
We will refund the price paid as soon as possible, no later than 30 days from notification that you wish to cancel the order.
This notification must be in writing, and will not be accepted in the form of a telephone call only.
We will only refund the cost of the goods to you, the original carriage cost in sending the goods to you is not refundable.
If you, the consumer, wishes to return goods, you will return them at your own cost, we will only refund the return carriage if the goods are faulty or are incorrect.
Where products supplied are damaged, incorrect or faulty we will either replace the item or issue a full refund within 30 days of notice.
We may request goods to be returned for inspection prior to agreeing to any refund at your cost.
If goods are confirmed to be faulty, damaged or incorrectly supplied we will refund any carriage costs incurred in returning the goods.

CONTACT:
Mr B.Pilgrim & Wr.Pilgrim
Email: indonesian.tektites@yahoo.com
Ph: 00(62)-815-1459-6060
Company name: C.V Aloha, Indonesia.